wendb Terms and Conditions

01. General Introduction and Acceptance

These terms and conditions ("Terms") govern the use of the wendb platform and all associated services. By visiting the wendb.cam website or opening an account on it, you are considered to have fully read, understood and agreed to abide by all provisions of these Terms.

These Terms are considered a legal document. If you do not agree with any part of these Terms, please refrain from using the wendb platform.

02. Account Registration and Eligibility

To create an account on the wendb platform and enjoy its services, the following eligibility criteria must be met:

• You must be at least 21 years of age.
• You must be a legal resident of Bangladesh.
• You may have only one account in your own name.
• All information provided at the time of registration must be truthful, accurate and complete.
• You must be of sound mind and using this service voluntarily.

Identity Verification (KYC)

wendb reserves the right to verify a user's identity at any time when required. This process may involve requesting a copy of a national identity card, passport or driving licence. Withdrawals may be placed on hold until verification is complete.

Single Account Policy

Only one wendb account is permitted per individual, household, address or device. Attempting to create multiple accounts may result in all associated accounts being cancelled and any deposited funds being forfeited.

03. Account Security and Responsibility

You are solely responsible for ensuring the security of your wendb account. Please keep the following in mind:

• Never share your login credentials (username and password) with anyone else.
• Use a strong, unique password and change it regularly.
• Avoid accessing your account from public or shared devices.
• If you notice any suspicious activity, notify our support team immediately.

Any transaction carried out from your account will be considered authorised by you, unless you inform us that unauthorised access to the account has occurred.

04. Deposit and Withdrawal Policy

wendb offers fast and secure financial transactions through the most widely used mobile banking and banking services in Bangladesh.

Accepted Payment Methods

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer

Minimum Amounts

• Minimum Deposit: ৳500 (per method)
• Minimum Withdrawal: ৳800

Withdrawal Processing Time

Approved withdrawals are generally processed within 15 minutes to 2 hours. However, withdrawals may be temporarily placed on hold during identity verification or if an unusual transaction is suspected.

Important Terms

• Only use a payment account registered in your own name.
• Deposits or withdrawals through third-party accounts are prohibited.
• All transactions are completed in Bangladeshi Taka (BDT/৳).
• Deposited funds are accepted solely for use in legitimate gaming activities.

05. Bonus and Promotion Terms

wendb offers various types of bonuses and promotional offers to its users. By claiming these benefits, the following terms automatically apply.

Welcome Bonus

New members will receive a 120% bonus on their first deposit up to a maximum of ৳20,000. The wagering requirement for this bonus is 25 times (meaning you must wager 25 times the bonus amount).

General Bonus Terms

• A user may not claim each promotion more than once.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after wagering is complete.
• If the original deposited amount is withdrawn before the wagering requirement is met, the bonus will be cancelled.
• Claiming bonuses through multiple accounts or by fraudulent means will result in permanent account closure.
• wendb reserves the right to change, limit or discontinue any promotion.

VIP Program

wendb's VIP program has four tiers: Bronze (up to 0.2% weekly cashback), Silver (up to 0.5% weekly cashback), Gold (up to 0.8% weekly cashback) and Platinum (up to 1.0% weekly cashback). Promotion to a higher tier is based on regular play and loyalty to the platform.

06. Gaming Rules

All games operated on the wendb platform are governed by the rules of the applicable game provider. wendb believes in fair play and ensures equal opportunity for all users.

• If a round remains incomplete due to a technical issue during play, the result will be determined based on data stored on the server.
• wendb is not responsible for bets lost due to network disconnection.
• wendb reserves the right to reverse incorrect payouts made due to software errors.
• If there is a dispute over the result of any game, our support team must be contacted within 72 hours.

Betting Limits

Users can set their own gaming limits. Daily, weekly or monthly deposit and wagering limits can be set using the responsible gaming tools.

07. Prohibited Activities

Any of the activities listed below are strictly prohibited. Violating these prohibitions may result in account closure and forfeiture of deposited funds:

• Any attempt to cheat or manipulate an account or the gaming system.
• Operating multiple accounts for the purpose of obtaining bonuses.
• Using the platform for money laundering or any other illegal purpose.
• Playing using automated software, bots or scripts.
• Collusion or match-fixing with others.
• Accepting money in exchange for placing bets on a third party's account.
• Attempting a cyber attack on wendb's systems or network.

08. Account Suspension and Closure

wendb reserves the right to temporarily suspend or permanently close an account without prior notice in any of the following circumstances:

• Violation of any provision of these Terms.
• Failure to cooperate with the identity verification process.
• Providing false or misleading information.
• Extended inactivity (more than 12 months).
• Voluntary closure or self-exclusion at the user's own request.

Voluntary Account Closure

If you wish to close your account yourself, please contact our 24/7 live chat support or email [email protected]. You will be given the opportunity to withdraw any remaining balance before the account is closed, unless that balance is linked to prohibited activity.

09. Responsible Gaming

wendb firmly believes in responsible gaming. Online gaming is a form of entertainment — it should not be regarded as a source of income.

• Only bet money that you can afford to lose without financial hardship.
• If you notice signs of gaming addiction, seek help immediately.
• Do not allow minors to use your account.
• Avoid playing under stress, depression or the influence of alcohol.

For more information, visit our Responsible Gaming page.

10. Intellectual Property

All content on the wendb website — logos, designs, text, graphics, software and trademarks — is the exclusive property of wendb or is used under an appropriate licence. This content may not be reproduced, distributed or modified for any personal, commercial or public purpose without written permission.

All content belonging to game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, etc.) remains the property of their respective owners.

11. Privacy and Data Protection

wendb places the highest priority on the security of your personal information. Our detailed policy on data collection, use and protection can be found on our Privacy Policy page.

• Your personal information is not sold to third parties.
• All data is secured with SSL encryption.
• Information is used solely for the purpose of providing services and fulfilling legal obligations.
• You may request access to, correction of, or deletion of your information.

12. Limitation of Liability

To the maximum extent permitted by applicable law, wendb is not liable for the following:

• Cancellation of games or bets due to internet disconnection or technical issues.
• Any loss caused by the user's own mistake or negligence.
• Losses resulting from the actions of unauthorized third parties.
• Service unavailability during temporary platform maintenance or technical upgrades.

wendb always strives to ensure the best experience for users and is committed to resolving any issues promptly.

13. Changes & Amendments

wendb reserves the right to change, update, or amend these terms and conditions at any time. In the case of significant changes, users will be notified via their registered email or through a notification on the platform.

Continued use of the platform after any update will be considered acceptance of the revised terms and conditions. It is therefore recommended that you visit this page regularly.

14. Contact & Dispute Resolution

If you have any questions, complaints, or disputes regarding these terms and conditions, please contact our support team first. We strive to resolve all disputes fairly and transparently.

• Live Chat: Support available 24/7 in Bengali
• Email: [email protected]

After a formal complaint is filed, we will endeavor to provide an initial response within 3 business days. If our internal dispute resolution process fails, neutral mediation is available.